Employee Assistance Program

Lyra Health 

All Segal employees have access to Lyra Health, providing EAP services including clinical care services and e-learning platform and work-life services.

With Lyra Health, you and your eligible family members can enjoy up to eight free short-term therapy or coaching sessions each year. Clinical services include therapy treatment of psychological and psychiatric disorders, individual psychotherapy, marital and couples counseling, family therapy, group therapy, and psychiatric medication evaluation and management. The Lyra Care Navigation Team will help triage your issues, matching you with the right behavioral health or counseling provider, scheduling appointments, answering your questions, and assisting you with accessing educational materials. Lyra’s Concierge Advanced Care will help search for the most appropriate higher level of behavioral health care (ex. facilities or intensive outpatient care).

Lyra Learn is an e-learning platform with evidence-based interactive mental health courses. There are on-demand courses about mental health topics such as curing burnout and managing stress. Lyra also offers a library of self-care resources including meditations, videos and tactics, and a mobile app to access Lyra.

Lyra Gather is a group discussion safe space led by mental health experts.

Work-life services are also available, such as:

• Legal Consultations
  • 30 minute free consultation per issue with an attorney or mediator and a 25% discount on ongoing services
  • 24/7 emergency services
  • Easy-to-use legal forms, documentation preparation and online legal library
• Identity Theft Support
  • 60 min free consultation with a Fraud Resolution Specialist
  • Assists members with restoring their identity and good credit
  • Free ID theft emergency response kit
• Work, Family and Everyday Life
  • Child, elder and pet care consultations, resources, and referrals
  • 24/7 access to services online or by phone
  • Online library of educational resources
• Financial Consultations
  • 30 minute free consultation with experienced financial counselor per issue
  • 30 minute free consultation on income tax planning, and a 25% discount on the CPA's normal fee for document preparation
  • Online financial library
• New in 2026:
  • Housing options and home ownership support
  • Financial assistance and budgeting help
  • Moving and relocation resources
  • Event planning
  • Retirement adjustment guidance
  • Distance caregiving support
  • Elementary, middle, and high school search
  • College search and financing guidance
  • GED and vocational school resources
  • Tutors and test preparation
  • Recreational activities and leisure travel planning

International employees have variations in work-life services:

• Unlimited access to legal and financial information and services (subject to availability, whereas these services are limited in the U.S.)
• Family/Childcare referral services (but not pet care referral services) are available.

Sign up or log in to Lyra Health at segal.lyrahealth.com or call Lyra Health at 833-511-0845. 

Canadian employees can call Lyra Health at 1-800-874-3817.

Watch the Lyra Health 101 recording to learn more about Lyra Health: Candid Conversation - Lyra Health 101 January 31, 2025.mp4